At The Village Bank, we are committed to serving the needs of all our customers.

Online
Our website has been designed with the goal of meeting WCAG 2.0 Level A & AA standards. As part of our efforts, we have provided an accessibility tool, indicated by the icon on the top left of each page, which allows users to navigate through the site using a keyboard, resize fonts and make other adjustments including underlining links, and inverting colors.

We are working with our partners to bring online services, including Online Banking and Online Applications, into compliance with WCAG 2.0 Level A & AA standards. If you need assistance as we work to enhance our website and online services, please call us at (617) 969-4300.

Videos on the website are hosted on The Village Bank’s YouTube channel. Closed captioning is provided on each video for the hearing impaired. To view full size, visit our YouTube Channel.

In Branch
Handicap parking is available at all locations. Members of The Village Bank team are available to provide assistance including helping with opening an account, applying for a loan, reviewing account information, and more.

The Village Bank ATMs allow the choice of viewing account information on the screen or using the talking mode to conduct transactions.

By Phone
With Telephone Banking, you can call (617) 630-1780 (Outside 617, (800) 822-6539) to check account balances, transfer funds, see which checks have cleared, obtain rate information, and more.